🔒 Privacy Policy

Bit 365's Privacy Policy — Your data, our responsibility

The security of your personal information is our highest priority. bit 365 Learn everything about how your data is collected, stored, and kept secure — all the details are right here.

Last Updated: January 2026

Our Commitment

For Data Protection bit 365's 6 Core Principles

We believe your privacy is a fundamental right.

SSL Encryption

All your data is protected with 256-bit SSL encryption. No third party can access your information under any circumstances.

No Sale of Personal Data

Bit 365 never sells your personal information to advertisers or third parties. Your data is used solely to improve our services.

Your Control

You can view, update, or request deletion of your stored data at any time.

Secure Storage

Your data is stored on internationally certified secure servers. Regular security audits ensure your information stays protected.

Spam-Free Communication

We only send essential updates and promotional messages based on your preferences. You can unsubscribe at any time.

International Standards

Our Privacy Policy is built in compliance with international data protection regulations and is regularly updated.


1 What Information We Collect

bit 365From the moment you create an account at - to every game session you play, we collect certain information. This collection always serves a specific purpose and is done with your best interests in mind. We never gather data we don't need.

The data collected on our platform can be broadly grouped into three categories:

Data Type Example Collection Time
Identity Information Full name, date of birth, national ID number For Registration & KYC Verification
Contact Information Mobile number, email address At the time of account creation
Financial Information BKash/Nagad number, transaction history For Deposits & Withdrawals
Device Information IP address, browser, operating system Automatically on every connection
Gaming Data Betting history, game preferences, session duration During gameplay
Good to know: We never store your full card number or PIN. Payment details are processed directly by the payment gateway.

Additionally, when you visit our Privacy Policy When you visit a page or chat with our support team, those conversations may also be recorded — solely for service quality improvement and dispute resolution purposes.

2 Purpose of Data Collection

bit 365 We collect your data with one core goal — to give you the best and safest gaming experience possible. Every purpose for which your data is used is clearly outlined below:

  • Account management: To support registration, login, and account security.
  • Payment Processing: To process deposits and withdrawals quickly and securely.
  • Identity Verification (KYC): Mandatory verification to prevent fraud and money laundering.
  • Responsible Gaming: To detect excessive playing patterns and offer support when needed.
  • Personalized Experience: To show your preferred games and bonus offers.
  • Legal obligations: To comply with government or regulatory authority directives.
  • Technical Improvements: To improve platform performance and security.
  • Support Service: To resolve your issues quickly.
Commitment to Transparency: Your data will never be used beyond the purposes stated above. If we ever need to use it for a new purpose, we will obtain your consent first.
3 Cookies & Tracking Technologies

bit 365 This website uses cookies and similar tracking technologies to make your browsing experience smoother and more convenient. Cookies fall into three main types:

  • Essential Cookies: These are required for the site to function properly. They cover login sessions, language preferences, security tokens, and similar essentials. These cookies cannot be disabled.
  • Functional Cookies: Used to remember your preferences and settings — such as your favorite game categories and display preferences.
  • Analytics Cookies: Used to understand which sections of the site are most visited. This data is collected entirely anonymously.

You can manage cookies at any time through your browser settings. Keep in mind that disabling certain essential cookies may affect the functionality of some site features.

Privacy Tips: Always use a personal device for safe gaming. If you log in on a public device, make sure to log out when your session ends.
4 Data Sharing & Disclosure

bit 365 Your personal data is never sold or rented to third parties. However, in limited circumstances, it may be shared with specific service providers:

  • Payment Processor: Only the necessary financial details are shared to process bKash, Nagad, Rocket, or USDT transactions.
  • Identity Verification Agency: During the KYC process, your information may be shared with internationally accredited verification agencies.
  • Game Provider: Limited technical data may be shared to keep games running — but never any personally identifiable information.
  • Law enforcement agencies: Information may be disclosed under a court order or legal obligation.
  • Fraud Prevention: Relevant regulatory authorities may be notified in the event of suspicious activity.

In each of the above cases, before sharing your data, we verify that the relevant party also complies with internationally recognized data protection standards.

5 Data Retention Period

We retain your data for as long as necessary or legally required. Even after account closure, certain information is kept for a defined period:

Data Type Retention Period Reason
Account Information 5 years after account closure Legal Obligations
Financial Transactions 7 Years Financial Regulations
Support Chat Log 3 Years Dispute Resolution
Cookie Data 30 Days – 1 Year Depending on the type of cookie
Marketing Preferences Until subscription is cancelled Based on your consent

Once the retention period ends, data is securely and permanently deleted. Complete removal from backup servers is also ensured.

6 Your Rights

bit 365As a - user, you have clear rights over your personal data. We respect those rights and are here to help you exercise them:

Right to Access Data

You can request to see what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

Under certain circumstances, you may request that your data be deleted.

Right to Restrict Processing

You may request that the use of your data be temporarily restricted.

Data Portability

You can request a download of your data in a structured format.

Right to Object

You may object to the use of your data for marketing communications or specific purposes.

To exercise your rights: Contact our support team. We will respond to your request within 30 business days. For urgent matters, we aim to get back to you sooner.
7 Protection of Minors

bit 365 Strictly for adults (18+). We do not knowingly collect any information from individuals under 18. Age verification is a mandatory step in the registration process.

  • Providing a date of birth during registration is mandatory and will be verified.
  • If there is suspicion, the account is immediately suspended and proof of age is requested.
  • If a minor's account is detected, it will be immediately suspended and all associated data will be deleted.
  • A note for parents: please keep parental controls enabled on your child's devices.
Important: If you believe a minor is using our platform, please notify our support team immediately.
8 Security Measures

Protecting Your Data bit 365 A multi-layered security framework has been put in place, meeting the highest industry standards:

  • 256-bit SSL/TLS Encryption: Every connection on the site is encrypted.
  • Two-Factor Authentication (2FA): An extra layer of security at login.
  • Firewall Protection: Advanced firewalls are used to block unauthorized access.
  • Regular Security Audits: Third-party security experts conduct regular system audits.
  • Data Backup: Your data is backed up across multiple secure servers.
  • Employee Training: Every member of our team is trained in data protection.
  • Access control: Only authorized personnel have access to specific data.

Keep in mind — no system on the internet is 100% impenetrable. We strongly recommend using a strong password and never sharing your login credentials with anyone.

Security Notice: bit 365 will never ask for your password or OTP via email or phone. Any such request should be treated as a scam attempt.
9 Policy Updates

bit 365 We reserve the right to update this Privacy Policy as needed. When changes are made, we follow the process outlined below:

  • The "Last Updated" date at the top of the page will be revised.
  • Notices about important changes are sent to your registered email address.
  • When you log in after a policy update, you will be notified of the changes.
  • At least 7 days' notice will be given before any major changes take effect.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

10 Contact

For any questions, concerns, or requests related to our Privacy Policy, please reach out to us. Our dedicated privacy team is always ready to work with you.

Email: [email protected]

Response Time: 72 hours for general requests; within 24 hours for urgent requests.

Live Chat: Get instant assistance via 24/7 support chat.

Protecting Your Privacy bit 365 Always committed. We believe transparency and trustworthiness are the foundation of a lasting relationship.


General Inquiries

About Privacy Frequently Asked Questions

No, bit 365 never sells or rents your personal data to third parties. Your information is used solely to provide services, ensure security, and meet legal obligations.

Yes, you can request the deletion of your data. However, certain data is legally required to be retained for a specified period. Contact our support team and we will provide further details.

Use the "Forgot Password" option on the login page. An OTP will be sent to your registered mobile number or email. bit 365 will never ask for your current password.

Yes. We use 256-bit SSL encryption, two-factor authentication, and advanced firewall protection. To further secure your account, keep a strong password and 2FA enabled.

Disabling analytics and functional cookies will not stop the site from working, but some personalized features may not function as expected. Disabling essential cookies may cause issues with login and payments.

On a Secure Platform Get Started Now

Your data is completely secure at bit 365. Open a free account today and experience Bangladesh's most trusted gaming platform.

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